Malaysia Settling In Service
Service Description
Feel at home faster with our settling in service. This structured 45-minute consultation helps you create a strategic approach to establishing your new life in Malaysia. We'll help you identify and sequence essential tasks—from setting up banking and telecommunications to finding social connections and leisure activities. You'll receive a personalized action plan that balances urgent necessities with quality-of-life priorities. Problem Solved: - Eliminates the "where do I start?" paralysis that often occurs upon arrival - Prevents focusing on minor tasks while neglecting critical settlement priorities - Reduces the feeling of being overwhelmed by too many simultaneous tasks - Ensures important quality-of-life elements aren't overlooked in the rush to handle logistics Value Added: - Expert guidance on the optimal sequence for settlement tasks in Malaysia - Personalized prioritization based on your specific circumstances and needs - Balance between practical necessities and well-being considerations - Strategic approach that creates momentum and quick wins to build confidence - Clear action plan that provides structure during a chaotic transition period Why Book: The first weeks in a new country set the tone for your entire expatriate experience. Our prioritization session prevents the common pattern of feeling overwhelmed and unfocused during this critical period. Clients report that this structured approach helps them feel settled months faster than they would have otherwise. Invest in this session to transform a potentially chaotic arrival into a strategic, efficient settlement process that addresses both practical needs and quality of life.
Cancellation Policy
Advance Booking Requirements Services should be booked at least 48 hours in advance to ensure proper preparation and consultant availability Premium services like School Options Assessment and Document Organization Review should be booked 5-7 days in advance due to their comprehensive nature Partner Introduction Calls require 3-5 business days advance notice to coordinate with partner schedules Payment Terms Full payment required at time of booking to confirm appointment Corporate clients may be offered net-15 payment terms after establishing a relationship International payments accepted via credit card, PayPal, or bank transfer Cancellation & Rescheduling Policy Full refund or free rescheduling with 24+ hours notice 50% refund or rescheduling fee of 25% with 12-24 hours notice No refund with less than 12 hours notice, but one-time rescheduling offered at 50% of original fee Emergency exceptions considered on a case-by-case basis Session Extensions 15-minute grace period included in all virtual sessions Extensions available at prorated fees (25% of original fee per 15 minutes) Extensions subject to consultant availability Service Guarantees If a client is unsatisfied with the quality of service, offer a complimentary follow-up session (15-30 minutes depending on original service) All services include one round of follow-up questions via email within 7 days at no additional charge Expiration Service credits valid for 6 months from purchase date Unused services expire after this period unless extension requested (subject to 15% administrative fee) Package Bookings Discounts of 10-15% offered when booking 3+ services simultaneously Package bookings receive priority scheduling Package services can be used within 12 months of purchase
Contact Details
+60126506049
customers@myexpatgo.com
Bangsar, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia